Terms of Service
Understanding your rights and responsibilities when using VitalityWell UK's services and website.
Last Updated: December 1, 2024
1. Acceptance of Terms
By accessing and using the VitalityWell UK website (the "Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These Terms of Service ("Terms") govern your use of our website located at [website URL] operated by VitalityWell UK ("us", "we", or "our"). Our Privacy Policy also governs your use of the Service and explains how we collect, safeguard and disclose information that results from your use of our web pages.
2. Description of Service
VitalityWell UK provides health and wellness services, products, and information designed to support your journey towards optimal wellbeing. Our services include but are not limited to:
- Wellness consultations and personalized health assessments
- Nutritional guidance and dietary planning
- Fitness and exercise recommendations
- Mental health and stress management support
- Supplement and product recommendations
- Educational content and resources on wellness topics
- Online wellness programs and courses
We reserve the right to modify, suspend, or discontinue any aspect of our service at any time with reasonable notice to our users.
3. User Accounts and Registration
To access certain features of our Service, you may be required to register for an account. When you register, you must provide accurate, complete, and current information. You are responsible for:
- Safeguarding your account credentials and password
- All activities that occur under your account
- Immediately notifying us of any unauthorized use of your account
- Using the service in compliance with all applicable laws and regulations
We reserve the right to suspend or terminate accounts that violate these terms or engage in activities that harm our service or other users.
4. User Responsibilities and Conduct
You agree to use our Service responsibly and in accordance with these terms. You agree not to:
- Use the Service for any unlawful purpose or to encourage unlawful activities
- Transmit any content that is harmful, threatening, abusive, or violates any laws
- Interfere with or disrupt the Service or servers connected to the Service
- Attempt to gain unauthorized access to any portion of the Service
- Use any automated means to access the Service without our written consent
- Impersonate any person or entity, or falsely state or otherwise misrepresent yourself
- Upload or transmit viruses, malware, or any other malicious code
- Engage in spamming, flooding, or other forms of mass communication
5. Health Disclaimers and Medical Advice
VitalityWell UK provides health and wellness information for educational purposes only. Our content is not intended as medical advice, diagnosis, or treatment. Always seek the advice of qualified healthcare providers with any questions regarding medical conditions.
Important Medical Disclaimer:
The information on this website is not a substitute for professional medical advice. Never delay seeking medical advice or disregard medical advice because of something you have read on this site.
We do not guarantee the accuracy, completeness, or usefulness of any information provided through our Service. Individual results may vary based on personal health conditions, adherence to recommendations, and other factors.
6. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
By using our Service, you consent to the collection and use of information in accordance with our Privacy Policy. You have the right to access, rectify, or erase your personal data, and to object to or restrict processing of your data.
7. Intellectual Property Rights
The Service and its original content, features, and functionality are and will remain the exclusive property of VitalityWell UK and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
You retain ownership of content you submit to us, but grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display such content in connection with operating and improving our Service.
All materials on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, are the property of VitalityWell UK or its content suppliers and are protected by international copyright laws.
8. Payment Terms and Refunds
For services and products offered through our platform, payment terms are clearly displayed at the time of purchase. By making a purchase, you agree to pay all applicable fees as described on the Service.
- All fees are non-refundable except as specifically stated in our refund policy
- Prices may change at any time with reasonable notice to users
- We accept major credit cards and other payment methods as displayed
- You are responsible for all applicable taxes
- Failed payments may result in suspension of access to paid services
Our refund policy for physical products allows returns within 30 days of delivery in original condition. Digital products and services may have different refund terms as specified at the time of purchase.
9. Limitation of Liability
IN NO EVENT SHALL VITALITYWELL UK, NOR ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- Your access to or use of or inability to access or use the Service
- Any conduct or content of any third party on the Service
- Any content obtained from the Service
- Unauthorized access, use, or alteration of your transmissions or content
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VITALITYWELL UK's TOTAL LIABILITY TO YOU FOR ALL DAMAGES AND LOSSES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
10. Service Availability and Modifications
We strive to provide continuous, reliable service, but we cannot guarantee that the Service will be available at all times. Scheduled maintenance, updates, or unforeseen technical issues may result in temporary service interruptions.
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We may also impose limits on certain features or restrict access to parts or all of the Service without notice or liability.
We are not liable for any loss or damage caused by any modification, suspension, or discontinuation of the Service. We will make reasonable efforts to notify users of significant changes that may affect their use of the Service.
11. Third-Party Links and Services
Our Service may contain links to third-party websites or services that are not owned or controlled by VitalityWell UK. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any third-party websites or services. We encourage you to read the terms and privacy policies of any third-party websites you visit.
Any interactions you have with third-party services are solely between you and the third party, and your use of such services is subject to their respective terms of use and privacy policies.
12. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion. Upon termination:
- Your right to use the Service will cease immediately
- All provisions of the Terms which by their nature should survive termination shall survive
- We may delete your account and associated data as outlined in our Privacy Policy
- Any provisions that should survive termination include ownership provisions and liability limitations
13. Dispute Resolution
Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the relevant arbitration body. The arbitration shall take place in Manchester, United Kingdom, and shall be conducted in English.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in the courts of Manchester, United Kingdom, for matters relating to intellectual property or urgent interim relief.
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.
14. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.
What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.
If you do not agree to the new terms, please stop using the Service. It is your responsibility to review these Terms periodically for changes.
15. Governing Law
These Terms shall be interpreted and governed by the laws of the United Kingdom, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of Manchester, United Kingdom, and you hereby consent to the personal jurisdiction of such courts.
16. Contact Information
If you have any questions about these Terms of Service, please contact us using the following information:
Contact Details
Company: VitalityWell UK
Address: 1 Angel Square, Manchester, M60 0AG, United Kingdom
Phone: +44 20 7946 0021
Email: [email protected]
Business Hours
Monday - Friday: 9:00 - 17:00 GMT
Saturday - Sunday: Closed
We typically respond to inquiries within 1-2 business days.
17. Miscellaneous Provisions
Entire Agreement
These Terms constitute the entire agreement between you and VitalityWell UK regarding the use of our Service and supersede all prior agreements and understandings.
Severability
If any provision of these Terms is held to be unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.
Assignment
You may not assign or transfer your rights under these Terms without our written consent. We may freely assign our rights and obligations under these Terms without notice to you.
Waiver
Our failure to enforce any right or provision of these Terms shall not be considered a waiver of our right to enforce such right or provision in the future.
© 2024 VitalityWell UK. All rights reserved. These Terms of Service are effective as of the date stated above and govern your use of our Services.